Suzie, founder of Citrine Studio Founder & Lead Designer
About the studio

Great design is how it works.

Citrine is a design studio with one specialty: finding exactly where your website is losing customers, and handing you a clear plan to fix it.

I'm Suzie — I lead every audit myself, start to finish. I came up through brand and web design, and kept seeing the same thing: businesses paying for sites that looked great but quietly frustrated the people trying to use them. So I built Citrine around what actually moves the needle — a sharp, honest audit that tells you what to change and why.

What you get

Every audit ends with a plan you can act on.

Not vague "make it pop" notes — a recorded walkthrough, a ranked report, and a clear first move, all in plain language you could hand straight to a developer, or use yourself.

A recorded walkthrough

I move through your site as a first-time visitor and think out loud — you'll hear exactly where attention drops, where trust wobbles, and where people give up. Rewatch it any time, or forward it to whoever builds your site.

A prioritized report

Every issue written up and ranked P1 critical → P2 important → P3 polish, each paired with a specific "do this instead" fix and an annotated screenshot. No jargon, no 40-page PDF you'll never open.

Your single first move

The one change I'd make before anything else — highest impact, lowest effort — so you're never left staring at a list wondering where to start.

How it works

From "something's off" to a plan.

Four steps, mostly hands-off for you. Most audits land within a few business days of booking.

01

Book & brief

Fill out a short intake form (about 5 minutes) so we understand your business, your goals, and the pages that matter most. Pay, and we're ready to start work — no back-and-forth.

Day 0
02

We audit

One of our talented User Experience Designers reviews your site against the principles that actually drive conversions — clarity, the path to action, mobile friendliness, etc. — and record the walkthrough.

Day 1–2
03

You get the plan

Your walkthrough and ranked report land in your inbox — plain language, ready to act on yourself or hand to a developer.

Day 3–5
04

You act — or we help

Take the plan and run with it, or have Citrine handle the fixes as a custom redesign. Either way you leave with momentum, not a to-do list you dread.

Your call
What's in each audit

Pick the depth. Keep the plan either way.

Every tier ends with a prioritized, plain-language plan. The difference is how much of your site we cover — and how much of a head start you want on the fixes.

Mini Audit
For one page or flow you already suspect
$300
2–3 business days
  • One key page or flow, reviewed in depth
  • 15–20 min recorded walkthrough
  • Your top 5 prioritized fixes
  • The single first move to make
Start small→
Full Audit
Most popular · your whole site or key flows
$750
3–5 business days
  • Whole site or your key conversion flows
  • Recorded walkthrough of every key journey
  • Full written report, every issue ranked P1–P3
  • A specific fix + annotated screenshot per issue
  • Quick wins vs. bigger projects, split out
  • Your single first move
Book the full audit→
Audit + Fix Plan
For when you know you'll act on it
$1,500
About a week
  • Everything in the Full Audit
  • A wireframed redesign of your #1 flow
  • A 30-minute strategy call
  • A sequenced plan for what to do first
Go deeper→
Ready when you are

Find your revenue leaks.

Start with a 5-minute intake form — tell us about your site and goals, and we'll come to our first conversation already knowing where to look. No wasted calls, for either of us.

Get started →

Not ready yet? Score your site free in 60 seconds first.